Route Setup

Route Setup

Assigning destination endpoints to purchased phone numbers is configured directly inside the Route Setup table grids.


Destination Target Binding Map

The flowchart below maps out how customer interfaces link phone lines to logic controllers:

graph LR
    %% Number Entry
    subgraph LineSource["Purchased Number Row"]
        DidLine["Active Customer Number<br/>(Label: 'Main Corporate Line')"]
    end

    %% Router Target Options
    subgraph RoutingTargets["Destination Options"]
        TargetStudio["AppFlow Canvas flow<br/>(Executes Smart IVR Script)"]
        TargetForward["Direct External Forward<br/>(Rings external Mobile numbers)"]
    end

    %% Storage Commitment
    subgraph CommitStorage["Routing Engine Store"]
        DbStore[("Active Routing Maps DB<br/>(Stores Live Dial Directives)")]
    end

    %% Links
    DidLine ==>|"Select Target Target"| TargetStudio
    DidLine -->|"Select Target Target"| TargetForward
    TargetStudio ==>|"Commit Flow Linkage"| DbStore
    TargetForward -->|"Commit Direct Linkage"| DbStore

    %% High-Fidelity Theming
    classDef srcToken fill:#0f172a,stroke:#38bdf8,stroke-width:2px,color:#fff,rx:6px,ry:6px;
    classDef targetToken fill:#1e293b,stroke:#a855f7,stroke-width:2px,color:#fff,rx:6px,ry:6px;
    classDef dbToken fill:#312e81,stroke:#ec4899,stroke-width:2px,color:#fff,rx:6px,ry:6px;

    class LineSource,DidLine srcToken;
    class RoutingTargets,TargetStudio,TargetForward targetToken;
    class CommitStorage,DbStore dbToken;

Interface Management Capabilities

1. Dynamic Script Binding Dropdowns

Users switch active call handling scripts instantly by selecting matching project deployment labels from standard inline dropdown menus.

2. Intuitive Line Tagging

Append custom textual search descriptions (Support Main, Sales US) directly onto line listings to maintain visual organization across massive multi-number enterprise portfolios cleanly.